What is a Domain name
A domain name, like www.coolexample.com, is a lot like a street address for a house or business. Let’s use the White House as an example. The street address, 1600 Pennsylvania Avenue, is an exact location — like an IP address. You might not know the exact street address, but when you visit Washington, D.C., you can tell your cabbie that you want to visit the White House and still get there. This is how a domain name is used: It’s an easy way to reach the exact location of a website without having to remember its numeric address.
A domain name consists of, at least, a top-level and a second-level domain. A top-level domain (TLD) is the part of the domain name located to the right of the dot (“.”). The most common TLDs are .com, .net, and .org.
Many domains, also called extensions, can be registered by anyone, like .com, .net, and .org. A second-level domain (SLD) is the portion of the domain name that is located immediately to the left of the dot and domain name extension. For example, the SLD in coolexample.com is coolexample.
Advanced Domain Name Description: A domain name represents a physical point on the Internet — an IP address. The Internet Corporation for Assigned Names and Numbers (ICANN) governs coordination of the links between IP addresses and domain names across the Internet. With this standardized coordination, you can find websites on the Internet by entering domain names instead of IP addresses into your Web browser.
What is the WWW before my domain name?
The www before your domain name is a subdomain, not part of the domain name itself. Therefore, if you set up your www CNAME record to point to your primary A record, your site will resolve both at www.coolexample.com and coolexample.com.
If you can reach your website by typing in your domain without the www but cannot reach it when you type the www, then your CNAME might be set up incorrectly. Follow the instructions below to ensure your domain name’s settings are correct.
How do domains work?
When visitors enter your domain name into a Web browser, the browser request uses your domain name to find the domain name’s associated IP address and, therefore, the website. People use domain names instead of IP addresses because it is easier to remember a name rather than a series of numbers.
Your domain name and its associated IP address are stored in a common database along with every other domain and associated IP address that are accessible via the Internet.
What is a URL?
A URL, or Uniform Resource Locator, is the address of an Internet website or webpage. Think of a URL as a street address for the location of information on the Internet. For instance, a complete URL like http://coolexample.com/music, points you to the music page of the coolexample.com website.
Take a look at the anatomy of this URL to better understand how they direct online users to specific information: http://coolexample.com/funky/music.html
http:// = protocol
coolexample = domain name
/funky/music.html = path
/funky/ = directory
/music.html = file name
What is an SSL certificate and do I need one?
SSL Certificates are small data files that digitally bind a cryptographic key to an organization’s details. When installed on a web server, it activates the padlock and the https protocol and allows secure connections from a web server to a browser.
If you are selling products or services on your website then YES, you do need an SSL certificate. It will assure your customers that you care about their security and some people won’t even buy from your website if you don’t have an SSL. It’s all about security and being safe with the data on your website.
Do you offer a discount for charities?
YES! We do in fact. If you’re an established charity we will take off 15% on the monthly rate of any of our packages. We’re proud to support local charities so make sure you request it. If you’d like to purchase one of our packages and you’re a charity we will create a special package just for you so send us an email at email@example.com so we can do that for you. Please include the exact name of your charity in the email.
Why don't you have a support telephone number?
We have found that funding a staff of telephone support engineers is not as cost-effective as having them answer via email or contact forms. We are trying to keep our expenses down so we can pass along the savings to you. But rest assured, our team of experts know their stuff and our very help via email.
Will my website be mobile enhanced?
Yes absolutely! All the themes we buy for your website will be mobile or tablet responsive meaning they will automatically adjust to whatever size of device that you’re using. Specifically, the content, images and pages all adjust appropriately depending upon which device your viewing it on.
WEB & EMAIL FAQS
Can I have a custom email account for my website?
Of course! Although email is not included in our package deals, we recommend an Office 365 email account which are priced as low as $5.99/month. Reach out to us at firstname.lastname@example.org for more information.
How do I log into the admin area of my website?
The admin area of your WordPress website is accessed by adding /WP-ADMIN to the end of your domain name. So if you’re domain is www.yourdomain.com then the admin login page would be at www.yourdomain.com/wp-admin. You will then be prompted for your username and password to login.
How do I change my login password for my website?
As an administrator of your website it’s very simple to change your password. First, you login to your account by going to yourdomain.com/wp-admin. After you get logged in scroll down the page and look on the left-hand side for a section called USERS. Under USERS click on Your Profile. Scroll down towards the bottom of that page and you’ll see a button that says Generate Password. Click that button. You can either let the system generate you a password or you can just type in what you want. After you’ve typed in your password scroll to the bottom and click Save. That’s it! Your password has been changed.
Do you offer annual pricing for your packages?
The short answer is YES. The long answer is that we haven’t officially published annual pricing on our website yet. In order to find out the annual pricing please reach out to email@example.com with your inquiry and we’ll discuss your options.
How do I setup my email account?
All of our email accounts are Office 365 accounts issued through Godaddy, so we will just refer you to their help documents for this subject. To setup your Office 365 email account use this doc from Godaddy to help you.
However, if you have ANY issues whatsoever don’t hesitate to reach out to our support team at firstname.lastname@example.org. Be specific with your problem so we can better serve you.
WEBSITE ADMIN FAQS
How do I create a new page?
Login to the ADMIN area of your website. (www.yourcompany.com/wp-admin) After you’re logged in scroll down the page and look for PAGES on the left-hand side of the page. Under PAGES click on Add New. Once the page editor opens up give your page a title. In the text area add your content and images. Inside the page editor you will notice 2 different tabs on the top-right. Visual & Text. Visual is a WYSIWYG (What You See Is What You Get) version of your page. The TEXT view is an HTML view of your page. You can use HTML syntax here like <u> </u> to underline a word or sentence. If you are proficient at HTML the TEXT view will be your best friend because you can tweak out your pages OR posts just the way you like it. The VISUAL view is great for beginners because it includes all the tools you are familiar with in Microsoft Word like BOLD, UNDERLINE and ITALICS. Plus you can change the font style, format, size, color and alignment with just a click of a button. Once you’re done working on your new page click the PREVIEW button to make sure it’s exactly the way you want it before click the PUBLISH button.
How do I create a new blog post?
Creating a POST is very similar to creating a PAGE minus a few differences. Here’s how you do it: After you’ve logged into the ADMIN AREA of your website look for POSTS on the left-hand side of the page. Under the POSTS heading click on ADD NEW. One the page loads type in a title for your new post. In the text area type in the content of your post and remember to spice it up by adding images to it. Once you’re done with adding the content you need to set your CATEGORIES and KEYWORDS. Scroll down the page and look for both of those sections on the right-hand side. After you set those you’ll also want to add a FEATURED IMAGE, that is also on the right-hand side of the page. After that, you’re ready to publish. Click the PREVIEW button on the top right to preview your post and make sure you’ve got it the way you want it. Once you’re satisfied with it click on PUBLISH. That’s it, you just posted to your BLOG. To view your post either click VIEW POST at the top of the page or go to your blog and view it there which is located at www.yourdomain.com/blog.
How do I add an image to a post or page?
To add an image or a gallery of images, after you’ve logged into the ADMIN menu, create a new post or page and click on the ADD MEDIA button at the top left of the console. Then click on the UPLOAD FILES tab on the top left. Then click the Select Files button in the middle of the page. That will open up your explorer browser on your PC/MAC. Navigate to where you have the image or images stored. Select the image or images and press OPEN. Then click the red INSERT POST button on the bottom right-hand side of the window. That’s it! You just added an image or images to your post or page.
What is SEO and do I need to know about it?
SEO stands for Search Engine Optimization and absolutely YES you need to know and be concerned about it if you want to have a successful website. SEO is what it used to drive traffic to your website because it determines how Google & Bing rate your website. If you’re SEO friendly, then your website gets placed high on the list. What I mean by SEO friendly is that ALL of your pages, posts and products (if you are an e-commerce website) MUST be coded with proper keywords that pertain to your business. For example, if you’re an advertising company one of your key words would be ADVERTISING. You include those keywords in a special place on each page, post and product. At WordPress Weavers we recommend you use the Yoast SEO plugin to manage this. That’s why it’s included in every one of our packages. Yoast knows SEO and they know how to make your website talk friendly to Google and Bing. In fact, if we were to pick one area of your website that makes you successful or not it would be the subject of SEO and how well it’s being used on your website. We are SEO experts at WordPress Weavers. We help you pick your keywords and phrases and even write your Meta Description for you. It’s all about how you word it. We know what works so you’re in good hands with us.